『根據香港法律，不得在業務過程中，向未成年人售賣或供應令人醺醉的酒類。』
“Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.”

Terms and Conditions for Purchase:

Any person visit the site or places an order with hkwineco.com will mean accept and agree to be bound by the terms and conditions below.

General

“Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.”

To shop in this online store, you must be 18 years or older. If you are under 18 years old, you are not allowed to enter this online store!

the Customer confirms that he/she is 18 years old or above shall ensure that no person below 18 will use his/her login account to purchase alcohol products. For delivery with alcohol products, goods must be received by person over 18 years old.

Registration

You are required to create an account prior to any purchase. You must safeguard your username and password. We reserve the rights to refuse registration of any user and to terminate registration of any existing user.

Delivery Policy:

Our goal is to deliver the product to you according to the delivery location you requested in your order and the shipping date we specified when you checked out your order (updated in the order confirmation); if we expect that we cannot deliver on the expected delivery date, we will try to notify you. However, within the scope permitted by law, we are not responsible for any loss, liability, cost, damage, fee or expense caused to you due to delayed delivery.

Refund/Return/Order Cancellation Policy:

All items are non-refundable and non-returnable. If for any reason you are not 100% satisfied with the product, it can be returned within 30 days of ordering and must comply with our return policy. Products must be returned unused, product labels must not have been tampered with or removed, and the product must be in its original box or bag (if applicable). This policy only applies to items on this online store that are not included in the non-returnable brand/product list.

Checkout and Payment Process:

You can use the payment methods offered as listed on the Platform or use the cash on delivery method.

Cash on delivery is only available to customers with verified addresses.

You must notify us after payment is made either by email: hkwineco@gmail.com or whatsapp 66391974.

Data Privacy Policy

We are committed to protect the privacy of customers information. We will not sell, exchange or lease out the information of the customers (including name, email address, mail address, telephone number, credit card details and transaction records) to any third party.

All order details will only be kept at our web site for 3 years only, and inactive account for 3 years, afterwards will be deleted automatically. For completed order checking or reivew after 3 years, please contact our hotline / Whatsapp 66391974 / email: hkwineco@gmail.com directly!

Registration privacy policy:

Your personal data will only be used by our co, we will not transfer or exchange to other third party.

Checkout privacy policy:

Your payment is secured through your bank or PayPal platform, Our site will not keep any your bank detail.

Ordering Process, please refer: SEO Simple Easy Order system flow

Need help?

網上購物條款及細則

採購條款及細則:

任何人在hkwineco.com探訪或購物, 即代表接受和同意受以下條款及細則約束.

一般條款

『根據香港法律，不得在業務過程中，向未成年人售賣或供應令人醺醉的酒類。』

如要在本網店購物，您必須年滿18歲或以上。如果未滿18歲，不得進入本網店!

確認滿18歲之顧客須確保任何不符合資格的人士不得使用該顧客的網頁登入戶口購買酒精類飲品。倘若送貨物品內包括酒精類飲品，必須由一名年滿18歲或以上人士簽收.

登記

閣下在購物前, 須填表登記註冊登入. 確保妥善保存閣下的用戶名稱及密碼. 本司有權拒絕或終止任何人士之註冊登記.

送貨政策：

我們的目標是按照您在訂單中要求的收貨地點以及在您的訂單結帳時我們指定的運送日期（在訂單確認中更新）將產品運送給您；如果我們預計無法在預計的運送日期送貨，我們將嘗試通知您。但是，在法律允許的範圍內，任何由於延遲運送而對您造成的任何損失、責任、成本、損害、收費或費用，我們不承擔任何責任。

退款/退貨/訂單取消政策：

所有貨品不設退錢及退貨。如果因為任何原因未對產品百分百滿意，可以在訂購後30天內退還並且必須符合我們的退貨政策。退還的產品必須未經使用、產品標籤不得被篡改或拆除，並且產品應放於原裝包裝盒或包裝袋內（如適用）。本政策僅適用於本網店上那些不在不設退換品牌/產品列表内的項目。

結帳及付款流程：

您可以使用平台上列出所提供的付款方式或使用貨到付款方式。

貨到付款只適用於已核証地址之客戶.

您必須在付款後通過電子郵件通知我們：hkwineco@gmail.com 或 whatsapp 66391974。

私隱條款政策

我們致力於保護客戶信息的隱私。我們不會將客戶的信息（包括姓名、電子郵件地址、郵件地址、電話號碼、信用卡詳細信息和交易記錄）出售、交換或出租給任何第三方。

所有訂單詳情將僅在我們的網站上保留 3年, 及不活動戶口3年，之後將自動刪除。 3年後查閱已完成的訂單，請直接聯繫我們的熱線或 Whatsapp 66391974 /電郵: hkwineco@gmail.com！

登記：適用於 1) 之前沒有賬號的新客戶, 2) 被取消戶口之超過3年不動戶重新申請！

您的個人資料僅供我們公司使用，我們不會轉讓或交換給其他第三方。

您的付款通過您的銀行或 PayPal 平台得到保障，我們的網站不會保留您的任何銀行詳細信息。

訂購流程細則, 請參閱: SEO 簡易訂流程

關於條款細則如需協助, 請聯絡我們電郵: hkwineco@gmail.com 或 WhatsApp 66391974